Windows 11 September Update Causes Audio Failures and Disrupts File History Backup

The latest Windows 11 update introduces an audio bug affecting USB Audio Class 1.0 devices and breaks File History backups, with Microsoft working on a fix but no timeline announced.

Windows 11 September Update Causes Audio Failures and Disrupts File History Backup
Sarah Collins

Sarah Collins

Computing Editor

Specializes in PCs, laptops, components, and productivity-focused computing tech.

What audio issues does the Windows 11 September update cause?

The recent Windows 11 update has introduced a bug impacting sound output on some PCs. Specifically, USB Audio Class 1.0 devices may either fail to start properly or produce no audio. This manifests as silent speakers and microphones that don't work. Further complication arises as the Sound panel in Settings can become unresponsive, making manual troubleshooting more difficult.

Users experiencing these audio problems will see a 'code 10' error in Device Manager for their sound controller, indicating the device cannot start. The bug might cause audio to cut out when switching between stereo and multichannel playback modes, so verifying and maintaining stereo output may temporarily restore sound in certain cases.

How does the update affect File History and what are the risks?

How To Fix 0x8007042b Windows Update Error On Windows 11
How To Fix 0x8007042b Windows Update Error On Windows 11

Besides audio issues, the update has reportedly broken the File History feature on many systems. File History is essential for backing up personal files to external drives or network locations. When dysfunctional, it leaves users vulnerable to data loss if their primary files become corrupted or deleted without a recent backup.

Users relying on File History for their backup strategy should be wary of this ongoing problem until Microsoft releases a fix. Unfortunately, there is no official acknowledgment from Microsoft regarding the File History glitch yet.

What are the workarounds and potential impacts for users?

With no immediate fix available, users facing audio issues can try the following steps:

  • Check Device Manager for code 10 error on audio devices.
  • Switch audio output from multichannel to stereo to see if sound returns.
  • Experiment with different audio output devices if available (note that wireless audio devices appear unaffected).
  • Consider uninstalling the September update to restore audio functionality, though doing so leaves your system without current security patches, which could increase risk.

There is currently no estimated time for Microsoft’s resolution. Users depending on File History backups should seek alternative solutions until the problem is resolved.

What does this situation imply about upgrading and stability?

Windows 11 September Update Kills Audio Output on Some PCs | TechPowerUp
Windows 11 September Update Kills Audio Output on Some PCs | TechPowerUp

This recent update's bugs illustrate challenges some users face when upgrading to Windows 11, especially those who prioritize stability and reliable backups. The issues contribute to skepticism about moving away from Windows 10, which now mainly receives security updates without major feature changes and tends to have fewer disruptive bugs.

Users highly dependent on audio devices and backup systems might consider evaluating their upgrade plans carefully. While Windows 11 introduces new features, these benefits may come with increased risk of disruptive bugs that can impact productivity and data safety.

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