What Is Happening with Claude AI Right Now?
On September 29, 2026, Claude AI and its associated platforms such as Claude Cowork and Claude Code are facing a significant service disruption. Users across web, iOS, Android, and desktop applications are encountering errors including failed requests, inability to load or send conversations, and repeated prompts to sign in again.
This outage is not isolated to a single device or app but affects multiple points of access, including the chatbot interface and related productivity tools. The issue began shortly before 10 AM ET and continues without a clear resolution timeline.
Which Claude Features Are Affected and How?
The disruption impacts core functionality: sending and receiving messages with Claude, signing into the service, and account creation. For example, users may see persistent ‘Try Again’ messages or be caught in sign-in loops without progress.
These errors indicate widespread elevated error rates on Anthropic’s servers hosting Claude’s AI models. The issue extends to specialized versions like Claude Code for developers and Claude Cowork for collaboration, making it difficult for users across various professional or casual contexts to access the capabilities.
Implications for Users
- Chat Interaction: Conversations may fail to send or load, interrupting workflows.
- Account Access: New users may be unable to register, while existing users might get logged out unexpectedly.
- Developer Tools: Claude Code users may experience similar outages, disrupting coding assistance.
What Can Users Do During the Outage?
Since the outage stems from server-side issues, the primary action for users is to wait for Anthropic to resolve the problem. However, retrying requests occasionally succeeds, so attempting to reconnect periodically might yield temporary access.
Keeping an eye on the official Claude Status Page can provide real-time updates on the investigation and recovery progress. Avoid deleting or reinstalling apps unnecessarily, as this does not resolve service-side errors.
Summary: What This Means for Claude Users
This outage highlights the challenges tied to cloud-dependent AI platforms where user access to AI capabilities depends fully on backend infrastructure stability. Users relying on Claude for critical tasks will need to plan for potential service interruptions and monitor official channels for updates.
While the service disruption limits immediate usability, the situation underscores the importance of backup plans and patience until full service restoration. Watching official announcements will be key to knowing when reliable access resumes.