On January 22, 2026, Anthropic's AI chatbot, Claude, experienced widespread outages, rendering the service inaccessible to many users. Reports began surfacing around 10:29 AM ET, with Down Detector recording over 2,000 user-reported issues within a short period. Users encountered error messages such as "This isn't working right now," and some were unable to sign in at all. Despite these widespread reports, Anthropic's official status page did not indicate any issues at that time. The TechRadar article "Claude is down for many – here's everything we know so far" provides further details on the outage.
As of now, Anthropic has not publicly acknowledged the cause of the outage. The company has a history of addressing technical issues promptly; for instance, in September 2025, they published a postmortem detailing the resolution of three infrastructure bugs that had intermittently degraded Claude's response quality. (anthropic.com) Given this precedent, it is anticipated that Anthropic will release a statement regarding the January 22 outage soon.
Users affected by the outage are advised to monitor Anthropic's official channels for updates and to reach out to their support team for assistance.